Thank you for shopping with Martshopx. We are committed to providing quality products and ensuring your satisfaction. Please review our return and exchange policy below.
How to initiate a return or exchange:
To initiate a return or exchange, please get in touch with us at contact@martshopx.com with your order number and details of the item(s) for return or exchange. If your return is accepted, we will provide instructions on proceeding along with a downloadable, printable return shipping label.
Do You Accept Returns?
Yes, we accept returns for defective products only.
Return Condition:
Returned items must be in new or slightly used condition.
Return Window:
Returns are accepted within 30 days of purchase.
Restocking Fee:
No restocking fee will be charged for returns.
Do You Accept Exchanges?
Yes, exchanges are accepted for eligible items within the 30-day return window.
Return Shipping:
Return shipping is free of charge for defective items.
Refund Processing Time:
Once we receive and inspect your returned item, refunds will be processed within 10 days to the original payment method.
Thank you for choosing MartShopX!
If you have any questions about our return and refund policy, feel free to reach out to us at customer support
CUSTOMER SUPPORT
Phone:Â +44 747 719 4657
Email:Â contact@martshopx.com
Address:17 King Edwards Road, Ruislip, London HA4 7AE, United Kingdom